Years of experience: 12
Bilingual Communications SpecialistLanguage SpecialistTranslatorCustomer Success ManagerCustomer ServiceBrand Designer
Trust Score
Exceptionally trusted; proven professional excellence.
Sharon's Career Path
Oct. 2022 -Apr. 2024
DriivzTechnical Account Executive (CSM)
Hod HaSharon, Central, IsraelDriivz is a global EV charging network operators and providers with a scalable, hardware-agnostic platform, generating profits for the world’s largest charging networks and new market entrants. - Developing and establishing relationships with customers in Europe and LATAM. - Determining business needs and providing strategic recommendations through weekly meetings and QBRs, identifying upselli...
Jan. 2021 -Oct. 2022
Paygilant Ltd.Customer Success & Account Executive
Israel• Establishing and maintaining strong relationships with customers from LATAM & EMEA, working closely with them throughout sales and onboarding processes • Developing client relationships as a strategic POC, liaising with C-level business and technical decision-makers, ensuring customer satisfaction • Assisting clients with ongoing implementation support • Continuously collaborating with Sale...
Nov. 2017 -Feb. 2020
InLoop Inc.Customer Success Manager
IsraelCSM: • Team leader: Remotely managing the Content Editors’ team in Asia and supporting our Client Success Manager in the U.S. • Supporting customers with content-related technical queries and requests • Onboarding customers during the ‘content needs’ phase • Implementing customers’ requests for customizations and rebranding • Optimizing the content aggregation strategy through analyzing custo...