Years of experience: 15

Customer Retention SpecialistCustomer Care SpecialistCustomer ServiceChanel ManagerCustomer Success ManagerCBDO

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jessica's Career Path
Co-CEOSep. 2024 -
Present
Startup Sales and Retention Experts Our mission is to find the process that closes every deal and keeps every customer for life.
Chief Executive OfficerJan. 2024 -
Aug. 2024
SaferMeChief Executive Officer
New Zealand- Raised $350k in bridge financing. - Rightsized balance sheet. Stabilised the company. - Reduced costs to get SaferMe to break-even. - Led NZ + AU sales (both direct and via partner channels) from demo through closing—continued top- line growth month over month. - Hired vCFO and reset budgets and targets. - Re-prioritised product roadmap with Product team. - Worked closely with Customer Succ...
Head of APACFeb. 2022 -
Jan. 2024
SaferMeHead of APAC
New Zealand- Manage customer retention and contract renewals - Manage NZ + AU sales from demo through closing. Work alongside CEO on pitch strategy and sales process. - Manage two sales employees - Account Manager for 50+ key accounts - Built out Partner Sales Channel

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