Trust Score
Trustworthy; active professional engagement.
Juan's Career Path
Nov. 2021 -Present
Software Mind North AmericaAccount manager
Serving as a liaison between number8 and its partners, ensuring clients’ needs and concerns are met, all while building the relationship to improve customer retention. Maintaining accurate records and getting to know the accounts being managed to identify the right moments to intervene, whether with a contract renewal or pushing forward a new initiative. Main responsibilities:
• Build and str...
Jan. 2021 -Nov. 2021
INTERMODA SASales Supervisor
San Pedro Sula, Cortés, HondurasResponsible for coordinating Costa Rica sales team remotely throughout pandemic with periodic visits. Following up with sales team needs and evaluating profitability of requests such as discounts, bundle projects and other customer requests to ensure customer satisfaction as well as the company´s financial integrity. Working closely with them to develop a financial recovery strategy for the r...
Jul. 2020 -Nov. 2021
INTERMODA SABusiness Strategy Specialist
San Pedro Sula, Cortés, HondurasWorking together with software development team through agile methodology in designing and implementing BI software and systems, including integration with databases and data warehouses for management and sales force to have live reporting as well as well as actionable insights on customers. Support in defining functionality and consumer insights to be included in new CRM form the company. Ma...