Years of experience: 18
SwitzerlandPersonal AssistantAdministrative AssistantAssistantCase ManagerCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Dmitrijs's Career Path
Aug. 2019 -Present
Lapushkin&Muller fine food companyTraditional comfort food producer (Eastern European dumplings)
Basel, Basle, Switzerland• Produced traditional Eastern European dumplings, including Pelmeni, Pierogi, and Wareniki, using high-quality Swiss ingredients and no chemical additives. • Managed production processes to meet high standards of taste and presentation, contributing to customer satisfaction and loyalty.
Mar. 2014 -Present
Exclusive Swiss travel agency and concierge serviceManaging Director
Basel, SwitzerlandCrafted unique travel itineraries for over 500 upper-middle-class and high-net-worth clients, prioritising exclusive experiences and upscale accommodations, leading to a 40% increase in company revenue from repeat business.
Negotiated with over 150 vendors and service providers to secure the best possible pricing and amenities for clients, improving customer satisfaction ratings by 50%.
Maste...
Jan. 2009 -Jan. 2012
Open up travel companyTravel Agent
Bern, SwitzerlandCrafted personalized travel experiences by researching and booking accommodations, transportation, tours, and other travel services tailored to clients' individual preferences and budget constraints.
Ensured seamless travel arrangements by accurately confirming reservations, issuing tickets, and processing payments, minimising errors and maximising client satisfaction.
Negotiated favorable ra...