Years of experience: 18

TranslatorCustomer ServiceSoft Skills TrainerCRM managerMarketing DirectorHR consultant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
S's Career Path
Director, Online (E-commerce)Aug. 2022 -
Present
The Estée Lauder Companies Inc.Director, Online (E-commerce)
Tokyo, JapanOnline Commercial Team Lead for ELC Japan's portfolio of brands (10 brands under skincare/color cosmetics/fragrance/haircare) - Leading the team responsible for all aspects of e-commerce sales (brand.com & third-party platforms) and partnering with brand teams on leveraging the brand sites as a Flagship/Key consumer engagement platform - Responsible for online revenue and profit targets for E...
Senior Manager, Online (E-commerce)Aug. 2020 -
Aug. 2022
The Estée Lauder Companies Inc.Senior Manager, Online (E-commerce)
Tokyo, Japan
Team Lead for B2C Commerce Cloud Customer Success Manager teamMar. 2020 -
Aug. 2020
SalesforceTeam Lead for B2C Commerce Cloud Customer Success Manager team
- E-commerce Specialist supporting online revenue growth for clients in the Retail/Fashion/Beauty industry in Japan/Korea + select APAC regions. - Client accounts include Global major fashion, apparel, cosmetic/beauty retailers and also local Japan brands. Client websites spread across Japan, Korea, China, Singapore and other regions within APAC. - Providing strategic and tactical guidance po...