Manage and build the Pilates program. To make sure my team was hitting our sales target and that the team was connecting with the clients at my fitness center. To schedule the program to make sure the studio was getting its full use with the mix of classes, duets and private sessions and that we weren’t overbooked or understaffed. I was also used as a coach for my team on how to get better at...
My role is to manage the Pilates instructors and help insure brand unity is being maintained across all our studios. This looks like training the instructors properly on how all the different formats of classes and levels should look like so clients can walk into a class with any instructor and feel confident about the outline of a class as well as the difficulty. I also help staff each studi...
To train clients and keep my schedule full. Rescheduling and upsaling as well as client retention. To continuously build my knowledge so I could help instruct a larger population of clients. To work alongside the physiotherapist to help teach sessions that complimenting the rehabilitation exercises the clients were doing to heal/prevent further injury.