Years of experience: 18

Project ManagerProduct ManagerIT

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    Fabricio Ferreira
    Senior IT Architect @General Motors
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    É com grande prazer que escrevo esta recomendação profissional para Douglas, com quem tive a oportunidade de trabalhar durante vários anos. Durante esse período, testemunhei a sua atuação como Project...

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Douglas's Career Path
Senior IT Project Manager – Finance, Tax & Corporate Systems Mar. 2019 -
Feb. 2024
General MotorsSenior IT Project Manager – Finance, Tax & Corporate Systems
• Led global IT transformation programs, driving $800M+ in financial impact through strategic technology implementations. • Managed 10+ SAP ERP projects, identifying $100M in tax recovery opportunities via optimized system configurations. • Spearheaded Workday HR system implementation across 31 countries, reducing redundancies by 83% and enhancing operational efficiency. • Enhanced manufactur...
IT Product Manager – Digital Sales & Customer ExperienceAug. 2014 -
Mar. 2019
General MotorsIT Product Manager – Digital Sales & Customer Experience
• Increased online vehicle sales by 340% through the deployment of SaaS-based digital platforms like Shop Click Drive. • Applied advanced analytics to improve customer engagement, resulting in a 20% rise in lead generation and a 50% boost in website performance. • Led CRM and IT system optimizations, enhancing business process efficiency and customer satisfaction.
Project Manager – IT Infrastructure Mar. 2013 -
Aug. 2014
General MotorsProject Manager – IT Infrastructure
• Achieved $1.6M in annual savings by optimizing server infrastructure and consolidating IT resources. • Successfully migrated 120+ critical servers within 60 days, ensuring compliance and minimal operational disruption.