Years of experience: 3

Data EntryTyping SpecialistData Entry SpecialistEntertainmentConsultingCustomer Support Representative

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Thandi's Career Path
Customer Service RepresentativeJul. 2023 -
Dec. 2023
MetabolicCustomer Service Representative
United StatesDuring my tenure at Metabolic Living, I honed my skills in addressing customer concerns with empathy, patience, and a steadfast commitment to finding swift and effective resolutions. My ability to navigate complex shipping procedures for international packages not only showcases my attention to detail but also underlines my dedication to meeting and exceeding customer expectations. I firmly b...
Shift ManagerMar. 2023 -
Present
Hyatus StaysShift Manager
United States**Responsibilities:** - **Staff Supervision:** Manage and support team members, ensuring adherence to company policies and performance expectations. - **Scheduling:** Create and manage work schedules to ensure adequate coverage for all shifts. - **Training & Development:** Onboard new staff and provide ongoing training to enhance team skills and productivity. - **Customer Service:** Address c...
Customer Service RepresentativeJun. 2022 -
Jan. 2025
Medi ResponseCustomer Service Representative
South Africa

Thandi's Posts

  • How I can help you

    Passionate about resolving customer queries and complaints, I excel in troubleshooting. I lead teams by ensuring policy adherence and performance, organizing schedules, onboarding, training, and addressing customer issues for optimal satisfaction.

  • People I am looking for

    Ideal clients include those seeking exceptional customer care solutions, businesses requiring reliable issue resolution, and companies looking for efficient team management and support.

  • Experience & Cases

    Achievements include promotion to Shift Manager, with previous collaborations at Hyatus Stays, Metabolic Living, and Medi Response.

  • How to contact

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  • About myself

    As a customer service representative at Hyatus, Thandi Dube has consistently provided excellent customer service, resolving customer issues efficiently and effectively. Thandi has been recognized for her ability to build strong relationships with customers.

  • Interesting topics

    I would love to expand my knowledge!

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