Singapore- Successfully delivered the 'iTiles' project, an assistive playware device, on schedule by employing targeted project management practices. Ensured seamless interdisciplinary team collaboration and compliance with user-centered design standards. Handled scope negotiations and client communications to manage expectations and secure necessary approvals.
- Managed the complete project lifecycle...
Colombo, Western Province, Sri Lanka- Managed IT Service Management (ITSM) platform transitions across multiple locations, employing tools such as Microsoft Project, Confluence, and JIRA to streamline processes and enhance project visibility.
- Developed and executed detailed project plans, risk assessments, and schedules to ensure the alignment with strategic objectives and timelines.
- Acted as a primary liaison for project c...
Colombo, Western Province, Sri Lanka- Managed project schedules and facilitated Scrum ceremonies for global ITSM teams, ensuring timely delivery of project milestones.
- Implemented Scrum practices across multiple teams, enhancing productivity and project delivery through targeted workshops and continuous team mentorship.
- Coordinated effectively with stakeholders to prioritize product backlogs, aligning project goals with str...