• AGILE transformation specialist
• Communicate with stakeholders to ensure goals are clear and the vision is aligned with business objectives
• Capture business desires with customer experience in mind to define the project goals and create a vision for development
• Maintain higher perspective to ensure cohesion amongst the teams through every step of the fast changing agile product develop...
Nov. 2011 - May. 2013
New MilleniaBusiness Analyst/Project Coordinator at Southern California Edison
Irwindale, CA• Heavily involved in implementation of project tracking and approval tool; recommend enhancements based on client needs, train users, create job aids and conduct end-user training. • Report on project statuses and compliance with company metrics; reports vary in complexity and detail to fit the needs of target audience.
• Act as sole owner of Access database; compile recommendations of solut...
Rancho Cucamonga, CA• Acquire and implement a 3rd party warehouse, inventory, fulfillment program • Obtain stakeholders business needs, analyze and propose new business processes
• Create and manage business processes and improvement projects • Acquire and retain customers through innovative customer retention programs • Recommend and implement changes to programs, supply chain, customers, and finances • Special...