Years of experience: 13

Data EntryCustomer ServiceCall CenterConsultingIT

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Santino's Career Path
Omni channel / Bpo solutions architectAug. 2024 -
Present
YAXXAOmni channel / Bpo solutions architect
South Africa
Head of dialer&data supportOct. 2023 -
Jul. 2024
NutunHead of dialer&data support
Durban, KwaZulu-Natal, South AfricaHead of dialer and data operations from a technical and analytical level Managing dialer and data managers Developing young talent Project management ( technical) Sales assistance ( closing new lines of business from a technical level)
Senior Technical Services EngineerSep. 2021 -
Oct. 2023
Connex OneSenior Technical Services Engineer
Durban, KwaZulu-Natal, South AfricaServicing clients in the contact Center remit with omnichannnel , voip , AI and QM solutions

Santino's Posts

  • How I can help you

    • Expert in crafting comprehensive reports and database analysis • Skilled in closing sales with precision • Proven contact center and analytics experience

  • People I am looking for

    • Contact centers requiring data insights • SaaS businesses seeking sales expertise • Technical accounts needing management

  • Experience & Cases

    • Enhanced profitability for numerous clients • Notable success with Connexone

  • How to contact

No responses yet
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  • How I can help you

    I provide expertise in customer service, call center sales, report analysis, and database administration, backed by 15 years of experience. My skills in automation, reporting, and communication ensure efficient solutions.

  • People I am looking for

    - Deliver automation and reporting for enhanced sales and service - Leverage 15 years of experience - Exceptional communication skills

  • Experience & Cases

    - Open to all client types - Flexible and adaptable to different industries - Tailored solutions for diverse needs

  • How to contact

No responses yet
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