Years of experience: 18
ChemistryGoogle AnalyticsCRM PlatformsCustomer Data ManagementBiologyAccount Management
Trust Score
Exceptionally trusted; proven professional excellence.
Mark's Career Path
Oct. 2023 -Nov. 2024
Hello CoachHead of Coach World & Product Manager
• Led UAT and end user testing of new features for Hello Coach, ensuring seamless product launches.
• Planned product roadmap and defined project scope, creating Jira tickets for developers to execute efficiently.
• Collaborated with developers to map lead gen and sales funnels, driving data-driven business decisions.
• Implement tracking systems including Hubspot automation, Matomo (analytic...
Jan. 2023 -Nov. 2024
Hello CoachHead of Coach World
• Developed and automated Coach recruitment processes, enhancing efficiency and compliance.
• Led continual development initiatives for Coaches, ensuring high service standards.
• Managed platform feature releases and provided education to Coaches for optimal performance.
• Implement Hubspot CRM for managing the recruitment and account management of coaches, which I was later responsible for ...
Feb. 2022 -Jan. 2023
Hello CoachCoach Relationship Manager
As Coach Account Manager my role is to facilitate the recruitment and onboarding of new coaches to the Hello Coach platform as well as support coaches in their use and growth on the Hello Coach system to create life changing experiences for clients and maximise this income stream as an arm of their personal business.