Years of experience: 19

Service Quality ManagerCustomer Retention SpecialistCustomer Care SpecialistClient Relations SpecialistCase ManagerChief Customer Officer (CCO)

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Rafael's Career Path
Senior Customer Success ManagerFeb. 2024 -
Present
SalesforceSenior Customer Success Manager
São Paulo, Brasil
Sr. Technical Account Manager, COREApr. 2022 -
Jan. 2024
SalesforceSr. Technical Account Manager, CORE
São Paulo, Brasil
Technical Account ManagerMay. 2021 -
Apr. 2022
VeritranTechnical Account Manager
São Paulo, Brazil- Develop a strong long and short-term application service for customers − Assist Accounting Executives staff in developing customer’s opportunities and maintaining existing customer business relationships − Work as a liaison between the customer business requirements and internal IT groups − Understand and improve customer needs and new technology opportunities

Rafael's Posts

  • How I can help you

    Address challenges, streamline operations, and chart a clear success path with extensive pathways. Leverage strong communication skills to foster and uphold lasting customer relationships.

  • People I am looking for

    Seeking diverse business clients, from startups to established enterprises, aiming for growth and efficiency through innovative solutions.

  • Experience & Cases

    Achieved 65% revenue growth for clients | Collaborated with Yduqs to enhance business outcomes | Proven track record of success in various industries.

  • How to contact

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