Years of experience: 10
Customer Retention SpecialistCustomer ServiceBusiness AnalystConsultingCustomer Success ManagerHead of Growth
Trust Score
Exceptionally trusted; proven professional excellence.
Ian's Career Path
Jan. 2022 -Mar. 2025
Hedley & BennettSenior National Sales Manager
Los Angeles, California, United States-Built from scratch a high-performing sales team, including five direct reports and five independent 1099 representatives/groups, to attain significant market expansion.
-Coached and developed a team previously focused on inbound sales, to a culture of outbound sales creating sales hunters, increasing new business by 35% in year one and 45% in year two.
-Established relationships with key ret...
Aug. 2020 -Jan. 2022
High Caliber LineSales Manager - Head of Sales
Los Angeles Metropolitan Area-Guided a sales team of 10, shifting from passive inbound to proactive outbound methods to exceed targets by 125%.
-Elevated client relationships by leading efforts to build interactions that exceeded single transactions which resulted in an increase in repeat business by 150%.
-Developed a customer-centric sales strategy resulting in a team of “solutions providers” instead of sales reps. -Do...
Jan. 2020 -Mar. 2025
Remuda MotoringCo-Owner
Austin, Texas, United StatesSince moving the business to Austin, TX, I have handed most control over to my business partners. I previously led all facets of full vehicle restorations by coordinating financial operations and managing sales and purchases of undervalued auto parts. Determine areas of improvement, resolve complex issues, and provide insights to deliver value-over-time outcomes.
-Established Pierce Motorwork...