Years of experience: 11

Chief Customer Officer (CCO)Service Quality ManagerCustomer Success ManagerCustomer ServiceLife CoachingConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Antonia's Career Path
Project ManagerFeb. 2023 -
Dec. 2023
MamboProject Manager
Quito, Pichincha, Ecuador
BPO & Change Management Project Specialist Spanish Speaking South AmericaJun. 2021 -
Aug. 2022
DHLBPO & Change Management Project Specialist Spanish Speaking South America
Ecuador
HR Americas Programs & Employee Engagement SpecialistJun. 2021 -
Aug. 2022
DHLHR Americas Programs & Employee Engagement Specialist
Ecuador

Antonia's Posts

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    How I can help you

    • Boost employee engagement & retention • Enhance customer experience & loyalty • Drive cultural change & optimize processes • Align HR strategy with business goals • Facilitate cross-functional collaboration

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    People I am looking for

    • Multinational logistics & supply chain firms • Consulting companies • E-commerce start-ups • Educational development programs

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    Experience & Cases

    • Improved employee engagement across regions • Enhanced customer experience & loyalty • Guided digital cultural change • Developed organizational strategies • Advanced educational talent development

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    How to contact

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