Years of experience: 6

Data EntryCopywritingBilingual Communications SpecialistLocalization ManagerTechnical TranslatorLanguage Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Natallia's Career Path
Compliance Technology OfficerMar. 2022 -
Present
EXANTECompliance Technology Officer
● Identify regulatory and industry standards for software development and process management relevant to Compliance-related matters in the Company. Identify internal norms and guidelines as promulgated by Risk Management, Compliance, and Information Technology; ● Develop a roadmap and manage the program of work to achieve agreed levels of compliance with internal/external standards; ● Be the ...
Customer Support Quality Assurance Nov. 2021 -
Feb. 2022
EXANTECustomer Support Quality Assurance
Minsk, Belarus• To perform monthly quality monitoring for the Help Desk operational tasks; • To analyse results and come up with quality improvement action plan; • To monitor and resolve requesters bad reviews; • To be the first for requests from clients (Super VIPs) and to be in control for all open cases of this clients' segment.
Customer Support RepresentativeFeb. 2021 -
Nov. 2021
EXANTECustomer Support Representative
Minsk, Belarus• Communicate and assist customers from all around the world in questions regarding EXANTE product and services in English and Russian (via email, chats and phone calls) • Provide excellent customer support by identifying customers needs and solving tasks with an individual approach • Communicate with other internal teams to find a solution for more specific requests sent by customers (via Ji...

Natallia's Posts

  • About myself

    Possessing extensive expertise in localizing FinTech applications, I excel in medical, IT, investment, and art terminologies. As a native Russian speaker with proficient English skills, I bring over five years of project management experience in Compliance, AML, and Technology.

  • Job Description

    I am actively seeking roles in both written and verbal translation. My interests include document translation, application localization, and providing online interpretation for negotiations. I aim to leverage my linguistic skills to facilitate effective communication.

  • How to contact

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