Years of experience: 14
AssistantComplaint Resolution SpecialistCustomer Retention SpecialistCustomer Care SpecialistClient Relations SpecialistCustomer Success Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Zachary's Career Path
Nov. 2016 -Mar. 2024
Ryder System, Inc.Senior Rental Manager
Atlanta, Georgia, United StatesOversee sales and marketing efforts to maintain rental revenue quota. Manage 13 employees across eight locations. Maintain financial records and monitor performance metrics. Nurture professional development efforts to encourage growth and promotion of rental account managers. Work closely with the asset management team and develop strategies to foster collaboration between departments.
Sep. 2016 -Mar. 2024
Ryder System, Inc.Sr. Rental Manager
Atlanta, Georgia, United StatesOversee sales and marketing efforts to maintain rental revenue quota. Manage 13 employees across eight locations. Maintain financial records and monitor performance metrics. Nurture professional development efforts to encourage growth and promotion of rental account managers. Work closely with asset management team and develop strategies to foster collaboration between departments.
Aug. 2012 -Nov. 2016
Ryder System, Inc.Location Rental Manager
Richmond, Virginia, United StatesManaged eight employees across six locations. Provided strategic leadership to execute sales and rental activities to grow customer base and support business and retention objectives. Trained high-caliber sales professionals and coached overall development to meet revenue and margin goals. Prioritized customer service to maintain ongoing relationships.