Years of experience: 13
Help Desk SupportCustomer ServiceData AnalystTech SupportProject ManagerIT
Trust Score
Exceptionally trusted; proven professional excellence.
Lamberto's Career Path
Mar. 2023 -Present
Liberty Union High School DistrictTechnology Coordinator
Brentwood, California, United StatesCoordinate and implement new technologies to enhance physical security. Upgraded outdated classroom technology to help teachers improve the student's learning experience.
Jul. 2015 -Mar. 2023
Federal Reserve Bank of S.F.Senior IT Support Specialist
San Francisco Bay AreaAnalyze and troubleshoot all levels of desktop, application, and network issues and notify appropriate team members. Identified, researched, and resolved technical problems, including documenting and monitoring issues in cases to ensure satisfactory and timely resolution.
Jun. 2014 -Jul. 2015
Alere Home Monitoring, Inc. Technical Support/Analyst II
Livermore, California, United StatesHired to refine processes, procedures, and documentation. Reduced desktop/laptop deployment procedures by 80%.