Years of experience: 16
AssistantService Quality ManagerCustomer Care SpecialistClient Relations SpecialistHelp Desk SupportCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Kim's Career Path
May. 2024 -Present
Eastern Virginia Hockey ClubCEO, Co-Owner
Virginia, United StatesEastern Virginia Hockey Club (EVHC) is dedicated to developing top-tier hockey players through comprehensive off-ice training programs. Our focus encompasses not only technical skill improvement but also physical fitness and nutritional guidance, ensuring our athletes achieve their highest potential. Our Mission
At EVHC, our mission is to provide a holistic development program that equips pla...
Jul. 2020 -Jan. 2021
Secured CommunicationsExecutive Vice President Of Sales
Dynamic leader at Secured Communications, driving the establishment and growth of a Global Sales organization with branches in London and Sydney. Spearheaded the development of a highly successful sales team, implementing comprehensive sales training programs for global account managers. Achieved substantial increases in quota fulfillment and revenue generation. Led customer service initiativ...
Jul. 2018 -Jul. 2020
Salient NetworksVice President Operations
Carlsbad, CAProven leader in Sales and Operations at Salient, where I successfully managed business units and orchestrated a strategic shift from project-based revenue streams to a sustainable recurring revenue model. Innovatively implemented hosted phone, online product fulfillment, and MSP services to drive revenue diversification. Key Achievements:
• Spearheaded the transition from project-based to re...