Years of experience: 18

United StatesDocument ProcessorDatabase CoordinatorData Entry AssociateTyping SpecialistData Entry Specialist

Trust Score

Highly reliable; strong professional involvement.

70%
Sheena's Career Path
Operational SpecialistJun. 2024 -
Feb. 2025
Gordon Advisors, P.C.Operational Specialist
• Served as a subject matter expert in CCH Axcess, optimizing system infrastructure and workflow processes. • Conducted in-depth time analysis to improve staff productivity, creating projects in the system and ensuring seamless progression through all stages. • Led a firm-wide audit of 5,000 client profiles, ensuring accuracy across partners and entity types, meeting a strict deadline with 99...
Operations ManagerOct. 2020 -
May. 2024
HelferBell, LLCOperations Manager
Washington, District of Columbia, United StatesCreate, customize, implement, and maintain processes to support a boutique accounting firm based in Washington, DC. ● Subject matter expert in– CCH Axcess suite of products, including system infrastructure interaction with user workflows ● Monthly analytics of staff efficiency, firm productivity, and profitability ● Support 10 internal clients and stakeholders to ensure that team metrics and ...
Project ManagerJul. 2019 -
Mar. 2020
PerficientProject Manager
Dearborn, MIProgram Manager for Adobe Analytics implementation across the Tier 1 Ford and Lincoln ecosystem. ● Responsible for operations and resource management as it applies to metrics implementation. ● Oversee tagging plan, development, and maintenance of tagging implementation while maintaining process, template, and reference documentation. ● Manage and support the development and implementation of ...