• Served as a subject matter expert in CCH Axcess, optimizing system infrastructure and workflow processes.
• Conducted in-depth time analysis to improve staff productivity, creating projects in the system and ensuring seamless progression through all stages.
• Led a firm-wide audit of 5,000 client profiles, ensuring accuracy across partners and entity types, meeting a strict deadline with 99...
Washington, District of Columbia, United StatesCreate, customize, implement, and maintain processes to support a boutique accounting firm based in Washington, DC.
● Subject matter expert in– CCH Axcess suite of products, including system infrastructure interaction with user workflows
● Monthly analytics of staff efficiency, firm productivity, and profitability
● Support 10 internal clients and stakeholders to ensure that team metrics and ...
Dearborn, MIProgram Manager for Adobe Analytics implementation across the Tier 1 Ford and Lincoln ecosystem.
● Responsible for operations and resource management as it applies to metrics implementation.
● Oversee tagging plan, development, and maintenance of tagging implementation while maintaining process, template, and reference documentation.
● Manage and support the development and implementation of ...