Years of experience: 28

Project CoordinatorAssistantCustomer Care SpecialistCustomer ServiceMarketing DirectorContent Manager

Trusted by top professionals

  • DW
    Dennis Weil
    Employment Counsel EMEA @Not relevant
    Verified
    Luis is an outstanding brand marketing and communication specialist, he brought creativity, strategic thinking, and strong execution skills to every project we worked on. Whether managing campaigns, ...
  • TA
    Tarek A
    Finance Lead @CARIAD
    Verified
    Luis has a lot of experience and a very strong network. He always went above and beyond to ensure that our team succeeded. It is a pleasure to collaborate with him.
  • MG
    Martin Grellner
    Co-Founder & MD @djoon foods GmbH
    Verified
    I was working with Luis for 2 years from 2018-2020 at AID/Argo.ai. We were both involved in a several customer projects. I can fully recommend Luis as colleague and marketing professional!
  • AN
    Alexander Nussbaum
    CEO @Breitseite GmbH
    Verified
    It gives me great pleasure to recommend Luis Cardoso as an outstanding partner in the field of marketing and company strategy. Our collaboration was characterised by the highest level of professionali...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Luis's Career Path
Senior Customer Experience ManagerApr. 2021 -
Jun. 2024
Bristol Myers SquibbSenior Customer Experience Manager
Munich, Bavaria, GermanyResponsible for setting up and successfully implementing the Customer Engagement Strategy in the area of Immunology (Gastroenterology and Multiple Sclerosis). Deeply involved in several other cross functional projects in the company related to customer centricity and digital marketing.
Marketing & Communication ManagerSep. 2018 -
Dec. 2020
Autonomous Intelligent Driving GmbHMarketing & Communication Manager
Munich, Bavaria, GermanyAID was the Center of Excellence within the VW Group for the development of a Level 4 Self-Driving System for urban environments. During three exciting years we brought together around 300 of the world’s top software, robotics, AI and automotive talents from 47 different countries to build a future where autonomous driving is embraced by humans. The technology tested on the streets of Munich ...
Digital Innovation ManagerMay. 2016 -
Jul. 2018
RocheDigital Innovation Manager
Grenzach-WhylenDigital Innovation Manager for the new, exciting areas of Cancer Targeted Therapy and Cancer Immuntherapy. Responsible for all digital communication and promotional campaign within the restricted medical target groups. Part of the Multi-Channel Team, bringing to life the new Roche HCP Portal as well as other transversal projects within the German afilliate.

Luis's Posts

  • How I can help you

    Solve tasks with strategic digital marketing, brand building, and customer engagement. Competitive edge: proven success, strategic vs pragmatic, organized, ethical, creative, team player, multilingual.

  • People I am looking for

    Ideal clients: - Startups in need of an effective digital marketing strategy - Established firms seeking new opportunities - Companies aiming to enhance customer engagement - Businesses focused on talent attraction and retention

  • Experience & Cases

    Achievements: - BMS: 80% adoption of digital tools, managed €500K budget - AID: Grew team from 30 to 350, managed €1M budget - Heineken: Led digital transformation, enhanced CRM Clients: PwC, HP, IBM, Heineken, VW, Roche

  • How to contact

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