Years of experience: 42

United KingdomCustomer ServiceProject ManagerITPartnerConsulting

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Brett's Career Path
Managing DirectorAug. 2014 -
Present
Ansturo LimitedManaging Director
Portsmouth, United KingdomI am an Interim Programme & Project Manager who specialises in large, difficult programmes & projects that are often facing a serious challenge or deadline that needs addressing. I am very happy to discuss potential Interim Management opportunities. Please take a look at the PROJECTS section of LinkedIn to view my Interim Management experience or visit the Ansturo website for more detail.
Senior Director, Customer Care EMEAJul. 2011 -
May. 2014
Citrix SaaS DivisionSenior Director, Customer Care EMEA
Chalfont, UKWorking across EMEA leading the Citrix SaaS Customer Care team (aka Customer Success or Client Services) who are based in the UK, Germany, Ireland, and the Netherlands. Striving to achieve the highest possible customer satisfaction, retention and growth within our client base by maximising our customers’ success through our twelve products across multiple channels. Responsible for all EMEA re...
Executive Transition Manager for CRM EMEAAug. 2004 -
Jul. 2011
IBMExecutive Transition Manager for CRM EMEA
Design, cost and deliver transition programmes and solutions at a regional and global level. Global CRM transition SME. Review and validate complex transition solutions from multiple offerings. Deliver large transition projects. Manage a team of EMEA transition managers. Communicate across multiple offering area teams.

Brett's Posts

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    How I can help you

    Transform initiatives into thriving projects with hands-on experience. Deliver successful outcomes through extensive global expertise. - Get the job done - Cross-industry expertise - Remote or onsite

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    People I am looking for

    - Businesses of all sizes - Seeking dynamic partnerships - Open to diverse industries

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    Experience & Cases

    - Completed D365 project in 6 months - Implemented parallel projects - Transformed a project management team - Clients: Octopus Investments, Impellam Group, SjL, SiG, SK Sales, and more.

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    How to contact

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