Years of experience: 12
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Frederico's Career Path
Oct. 2022 -May. 2025
B2xbetHead of Casino Operations
Goiânia, Goiás, BrazilI was the first employee at B2XBET and played a central role in building the operation from the ground up. I currently lead the casino and sportsbook operations, focusing on performance, retention, fraud prevention, and scalable growth. Key responsibilities and achievements: - Led the full structure of the casino product: campaign setup, bonus gamification, and lifecycle logic via Smartico CR...
May. 2022 -Sep. 2022
B2xGroupCustomer Support Supervisor
Goiânia, Goiás, BrasilLed the creation of the first 24/7 customer support operation during the company’s launch phase. Highlights: - Recruited and trained the initial team. - Developed internal knowledge base for onboarding and standardization. - Supported early casino promotions and affiliate communications.
Jan. 2022 -Dec. 2023
B2xGroupJunior Front-end Web Developer
Goiânia, Goiás, BrasilWorked in parallel with B2XBET's growth, focusing on poker agent commissions and operational structure. Highlights: - Handled weekly commission closures. - Collaborated in UI development for the poker chip management system. - Helped implement scalable workflows mirrored in the casino operation.