Years of experience: 24
Data EntryCopywritingCustomer Care SpecialistClient Relations SpecialistCustomer ServiceCall Center
Trust Score
Exceptionally trusted; proven professional excellence.
Colette's Career Path
Oct. 2022 -Sep. 2024
Department of FinanceProgramme Director - Digital Shared Services - Digital Engagement and Communications
Belfast and online.Programme Director / Senior Business Owner for the NI Direct website and Contact Centre which handles over 2 million calls per year from NI citizens.
Led the IT Profession Office team who develop and deliver recruitment, retention and capability-building initiatives for NI Civil Service IT staff, to build capacity and capability, and increase diversity of the IT profession. Mentor on SistersI...
Apr. 2022 -Present
Colette Leeson Interview and Careers CoachingCareer Coach and Interview Specialist
Belfast and Online at https;//coletteleeson.comI help you get your dream job by providing discreet tailored careers guidance and interview coaching. I start by identifying your specific goals and challenges. Through customised sessions, I help you gain clarity and confidence, using tools such as skills audits, self-reflection exercises, and mock interviews to refine their skills and build readiness. Many clients come to me at a crossroads...
Sep. 2018 -Oct. 2022
Department of FinanceDigital NI Enabling Programme Director
Belfast, United KingdomProgramme Director for the Digital NI Programme of Procurements to support future delivery of Government’s Digital Transformation Strategy.