Atlanta, Georgia, United StatesResponsible for responsible for efficiently and effectively carrying out the duties and functions of the Member Service area. Promoted to Team Lead within 4 months.
Member Service. Contribute to membership retention through positive attitude, knowledge of systems, attention to detail, and problem-solving skills. Member Operations. Represent and sell appropriate memberships and programs. S...
United StatesResponsible for working with different departments and teams to help resolve customer questions/issues and help to influence and educate customers on their accounts. Work with customers to ensure an excellent car buying experience. Customer Service Performance is rated daily.
Inbound Call Service. Resolved customer issues and answered questions regarding their accounts.
Customer Education...
United StatesResponsible for maintaining the operations of a 24-year-old boutique consulting firm. On-line Executive Coaching Program. Developed SkyLab’s first on-line sales funnel. Leveraged LinkedIn to target middle/senior level corporate leaders. Managed the sales pipeline, webinar logistics, and program delivery.
Technology. Responsible for all software purchase decisions, software setup, and hard...