Years of experience: 15

United StatesDocument ProcessorData Entry AssociateData Entry SpecialistData EntryBilingual Communications Specialist

Trusted by top professionals

  • BC
    Bobby Choudhury
    Staff UX Research Manager @Google Cloud
    Verified
    I wholeheartedly recommend Serap as an exceptional UX leader who consistently delivers high-impact results. Her extensive experience in UX research, along with her proven ability to influence business...

Trust Score

Exceptionally trusted; proven professional excellence.

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Serap's Career Path
Staff User Experience Researcher, Research ManagerMar. 2018 -
Apr. 2024
GoogleStaff User Experience Researcher, Research Manager
Seattle, WA- Head of GCP Data Analytics UX research team. Managed a team of researchers who contributed to the GCP DA product portfolio by providing high-quality research insights. Ensured that the user experience for Gemini in BigQuery was supported by sound research. Provided the UXR team with opportunities to grow in their careers. Collaborated with the UX teams across Google Cloud to help them under...
Design ResearcherJan. 2016 -
Jan. 2018
MicrosoftDesign Researcher
Redmond, WADesigned and executed research projects with methodology such as usability testing, interviews, contextual inquiry, focus groups, and surveys, to investigate user experience, product usability, and customer needs, habits, and practices. Delivered actionable, impactful, and timely research insights on top priority needs, through high quality original research, by leveraging insights, and data ...
Human Factors ScientistSep. 2013 -
Sep. 2015
ExponentHuman Factors Scientist
Bellevue, WAEvaluated product usability, product safety, human-environment and human-product interaction, managed client projects, prepared business contracts, conducted field research and qualitative and quantitative analyses, wrote human factors reports for litigation, and provided expert testimony instrumental in settling a human factors-related liability suit.

Serap's Posts

  • How I can help you

    Identify your research needs and methods. Conduct and analyze qualitative research. Offer services like coding, tagging, data entry, and transcription. Leverage a successful UX career in tech, with experience at Microsoft and Google.

  • People I am looking for

    Seeking startups or individuals needing UX research support. Ideal for those aiming to enhance user experience and data-driven decision-making.

  • Experience & Cases

    Provided insights for Google cloud products, influencing data warehouse and AI feature launches. Past clients include Google and Microsoft.

  • How to contact

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