Years of experience: 19

Customer Care SpecialistTyping SpecialistData EntryCall CenterCustomer ServiceComplaint Resolution Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Aimee's Career Path
Supervisory AnalystOct. 2021 -
Present
· Lead and mentor teams in conducting audits and evaluations, ensuring adherence to regulatory standards. · Develop and implement policies that enhance operational efficiency and effectiveness, frequently resulting in Government savings. · Identify and address significant regulatory, contractual, and policy non-compliances then driving corrective actions. · Manage complex oversight projects, ...
Travel AdvisorNov. 2020 -
Present
Washington DC-Baltimore AreaTravel is my passion! As a travel advisor, I: - Consult with clients to understand their travel preferences and budget. - Research and recommend travel itineraries, including transportation, lodging, and activities. - Book and confirm travel reservations, ensuring accuracy and adherence to client specifications. - Stay updated on travel trends, industry news, and destination information. - Pr...
Senior AuditorOct. 2015 -
Oct. 2021
· Conducted thorough audits and evaluations of DOD programs and operations. · Collaborated with cross-functional teams to identify areas for improvement and compliances. · Prepared detailed reports and presentations for senior leadership, outlining findings and recommendations.

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