Years of experience: 13

Document ProcessorUnited StatesCustomer Success ManagerHelp Desk SupportAppointment SetterData Entry Associate

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Tatiana's Career Path
Project ManagerMar. 2018 -
Present
In Field StrategiesProject Manager
Manages a team of canvassers with a direct hands-on approach, provide motivation and coaching to help the team reach daily, weekly and monthly goals. Overseeing all canvass field activities, including training, role-playing, daily meetings, field supervision to ensure they are following proper procedures, scripts and customer service guidelines.
Marketing ManagerSep. 2016 -
Present
Live Strategies GroupMarketing Manager
Greater Salt Lake City AreaAssist with Marketing and Branding projects: including traditional, digital, and social media planning and execution. Manage relationships with all of LSG clients, partners, vendors, and staff. Coordinate and delegate assignments to interns, and volunteers. Assist in duties related to contractual obligations for LSG clients, including but not limited to; Political Fundraising activities, Salt...
SupervisorMar. 2016 -
Sep. 2016
Davinci Virtual Office SolutionsSupervisor
Salt Lake City, UTSupervise the customer service team and ensure customers are satisfied. Responsible for training, developing and implementing operations and policies. All escalated calls get transferred to me in order to find solutions for all issues in regards to accounts. As management, I help establish goals and focus on assisting our team with achieving them, by providing them with the proper tools and g...

Tatiana's Posts

  • How I can help you

    • Provide exceptional customer service • Manage live chat interactions • Benefit from our resolution specialists expertise

  • People I am looking for

    • Open to all client types • Flexible and adaptable services • No industry restrictions

  • Experience & Cases

    • Assisted PG&E, SDG&E, In Field, Davinci Virtual • Expertise in remote data entry • Skilled in office assistance and HR onboarding

  • How to contact

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