Years of experience: 10
Data EntryService Quality ManagerCustomer Care SpecialistEducationGraduate StudentCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Elizabeth's Career Path
Nov. 2018 -Oct. 2024
Gracie Louise Owner
Houston, Texas, United States★ Drove comprehensive business strategies across marketing, sales, and inventory management, resulting in streamlined operations and enhanced departmental collaboration, boosting efficiency and profitability. ★ Utilized data analytics and consumer insights for inventory sourcing and market trend analysis, increasing sales and customer engagement through informed decision-making. ★ Achieved a ...
Mar. 2017 -Feb. 2018
First National Bank of DurangoInternal Retail Banking Coach
Durnago, CO★ Collaborated with the CEO to restructure the retail banking organizational framework, bolstering operational efficiency and aligning staff roles with strategic goals. ★ Led the overhaul of the onboarding process and introduced a comprehensive training platform, resulting in a 17% increase in staff productivity and fostering leadership development. ★ Developed and executed a retail leadershi...
Jan. 2010 -Aug. 2010
U.S. Bank (Formerly Colonial Bank)Branch Manager
Las Vegas★ Guided branch operations to exceed service standards, focusing on customer satisfaction and aligning with U.S. Bank's service agreement, elevating client service orientation and financial advisement. ★ Spearheaded client relationship-building efforts, increasing branch profitability and customer base through strategic business development and personalized financial solutions.