Years of experience: 23

Customer Success ManagerClient Relations SpecialistCoachingTraining&Development Specialist🧨 ConsultingStrategic management

Trusted by top professionals

  • ML
    Mbali Lekubu
    Consultant
    Verified
    It has been an absolute pleasure to witness Thandeka’s growth over the years. She is a driven professional—focused, dedicated, and always putting her clients’ vision first. Her extensive experience an...

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Exceptionally trusted; proven professional excellence.

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Thandeks's Career Path
Associate Director & IDX Advisory for IMEA RegionMay. 2022 -
Present
BTSAssociate Director & IDX Advisory for IMEA Region
Associate DirectorJan. 2021 -
Present
BTSAssociate Director
South Africa
Innovation & Digital Transformation (IDX): Head of Practice (South Africa)Oct. 2020 -
Present
BTSInnovation & Digital Transformation (IDX): Head of Practice (South Africa)
As HoP, I play a leading role in supporting and developing the team to better understand our IDX offering. I collaborate with account managers to define the problems our clients are trying to solve through IDX. I also work closely with the BTS global IDX team on initiatives that strengthens our IDX POV and offerings.

Thandeks's Posts

  • About

    • 20+ years in technical & leadership roles • 8 + years in helping companies define their transformation agenda & execution • Innovation & CX practitioner • Business & career coaching • Proficient in AI tools • Tailored transitioning services Clients across industries & globally

  • Cases & Experiences

    • Design & roll out strategy & change programs • Conduct Innovation labs and offer post session support/ coaching • Leadership & culture alignment for global tech company • Customer experience overhaul & field coaching • Leadership development & coaching - Middle East Mining

  • Work Order

    • Aid in consulting from scoping to management • Design & develop tailored programs • Engage & manage stakeholders effectively • Deliver programs & measure outcomes • Offer group & individual coaching • Career mapping & personalized coaching

  • How to contact

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  • How I can help you

    Innovation isn’t just about bold ideas! I help leaders & teams turn creative thinking into real impact. As a Innovation Coach, I bring clarity, creativity & execution to innovation—mixing design thinking with lived experience, strategic insight & grounded, heart-led coaching.

  • People I am looking for

    Ideal clients include medium-sized companies, start-ups, and leaders eager to embrace a heart-led, CX centred and business savvy approach to innovation and learning to create a culture where innovation can thrive.

  • Experience & Cases

    Boosted innovation deals at consulting firm. - Managed complex strategy & innovation projects. - Innovation facilitator & coach for various business school executive programs - 2023 Innovator of the Year. - Notable clients: Salesforce, Anglo American, PWC, Vodacom, and more.

  • How to contact

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