Greenwood Village, CO• Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
• Diagnosed and resolved hardware, software, and network problems; replaced defective components.
• Collaborated with networking personnel at providers and data centers to determine origination points for faults and recover from malfunctions.
• Troubleshot hardware and software to dete...
Montana, United States• Started as Engineer I, produced exceptional results, leading to Engineer II promotion within ten months.
• Oversaw inventory of all CenturyLink owned equipment and infrastructure circuits updated databases.
• Managed over 200 new fiber install projects from inception to completion while interacting with Project Managers and field staff and ensuring accuracy and accomplishment within time an...