Years of experience: 17
Startup FounderMarketingIT🐦 DesignBrand Marketing ManagerPresentation Designer
Trust Score
Exceptionally trusted; proven professional excellence.
Rafael's Career Path
Mar. 2024 -Present
GetnetGlobal Design Manager
São Paulo, BrasilResponsible for blending design methodologies with business strategy to innovate payment solutions and ensuring customer-centric development throughout a User Research and Service Design team. Activities: . Define and implement a research strategy that aligns with the organization's overall goals, focusing on understanding user needs, market trends, and emerging technologies;
. Oversee the de...
Aug. 2021 -Mar. 2024
Getnet BrasilDesign and Customer Experience Manager
Sao Paulo, SP - BrazilResponsible for structuring an Experience Design team composed of a core team of Consumer Insights, Customer Experience, Product Design, and DesignOps. With this structuring, we work on the constant analysis of the company's customers and non-customers, bringing market intelligence to the construction of services with a 360-degree view of the company and materializing customer experiences thr...
Apr. 2021 -Aug. 2021
Chazz São PauloStrategic Design Leader
Sao Paulo, SP - BrazilResponsible for creating new business strategies, client prospecting, and leading strategic design projects at Chazz, the innovation studio within the NTT Data group.