Rosemont, Illinois, United StatesLed a team of four direct reports and eight consultants in implementing Dynamics 365 for the Chefstore retail business unit. Established a structured, agile framework that improved efficiency by 30% across product, development, and business teams. Led the integration of Instacart, DoorDash and UberEats, increasing our online sales conversions to $500k + month to month. Led the integration of ...
Chicago, Illinois, United StatesLed the roadmapping process between the agency and clients. Conducted an internal audit of a client’s e-commerce site, providing actionable recommendations for conversion improvements. Led integration of DoorDash, increasing online ordering ROI by 28% Secured an additional $250,000 investment based on proposed enhancements.
Chicago, Illinois, United StatesManaged end-to-end development of a client’s e-commerce solution, including POS and mobile app using BigCommerce, Teamwork Commerce, Adyen payment gateways Contributed to pitch strategies that secured over $1 million in new business. Mentored junior product owners on agile development best practices.