Years of experience: 12
Call CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeOutbound Sales SpecialistSales & BizDev
Trust Score
Exceptionally trusted; proven professional excellence.
Charnee's Career Path
May. 2023 -Present
Carrier EnterpriseBusiness Development Representative
Houston, Texas, United States · Hybrid
Mar. 2020 -Mar. 2023
SGSCustomer Support Specialist/ Operations Coordinator
Deer Park, Texas, United States · Remote• Responsible for processing customer inquiries, service orders, expediting and coordinating flow of work within or between branches or affiliates, reviewing applicable standards, agreements or proposed agreements for conformity to company rates, procedures and final reporting/certification of executed services.
• Resolve customer issues by identifying problems, researching solutions, and fol...
Sep. 2019 -Dec. 2019
SulzerTendering Specialist
Houston, Texas Area• Resolve customer issues by identifying problems, researching solutions, and following up with clients to ensure their satisfaction.
• Collaborate with cross-functional teams to identify and address technical issues, and work towards improving overall customer experience.
• Maintain accurate client records and document all communication in the company's CRM system.
• Provide product demonstr...