Years of experience: 21
SingaporeCase ManagerSystem AnalystMedicalITGraphic Designer
Trust Score
Exceptionally trusted; proven professional excellence.
Farid's Career Path
Jun. 2021 -Jan. 2025
Menlo Security Inc.Customer Success Manager
SingaporeAs a Customer Success Manager at Menlo Security, I drove the adoption of cutting-edge cybersecurity solutions for 50+ enterprise clients, including ST Engineering and ST Logistics. I consistently exceeded expectations by combining technical expertise with relationship-building to deliver measurable outcomes. ā¢ Achieved $3.2M in renewals and upsells over three years, exceeding targets by 15%. ...
Sep. 2017 -Dec. 2020
ServiceSource (acquired by Concentrix)Senior Manager, CyberSecurity
Singaporeā¢ Successfully built, hired and trained Cybersecurity Incident Response Team (CSIRT) based in Manila, Philippines. ā¢ Managed technical response to a monthly average of 300+ security incidents as well as security and business area investigations. ā¢ Provided advice and guidance on security strategies to manage identified risks and ensure adoption and adherence to standards. ā¢ Contributed to the...
Aug. 2015 -Oct. 2017
ServiceSource (acquired by Concentrix)Systems Security Architect
Singaporeā¢ Design and recommend ways on improving and updating security for the company's environment through either hardware or software. ā¢ Design and execute proofs-of-concept for critical security systems. ā¢ Outline current and future vision infrastructure architecture, including traceability from business and IT strategies to suggested technologies. ā¢ Conduct an in-depth analysis of all machine an...