Years of experience: 30
HRExecutive CoachConsultingTraining&Development Specialist
Trust Score
Trustworthy; active professional engagement.
Claire's Career Path
Mar. 2020 -Present
empowerfulpeopleLeadership and Learning & Development Consultant and Executive Coach
City of Durham, England, United KingdomEnsuring you, your team and your business are empowered, confident and capable to perform at your best through learning consultancy, design & delivery of leadership development programmes and bespoke executive coaching, providing you with a clear strategy to achieve more, stress less and drive success. Leadership Development - I work with individuals, HR teams and commercial teams to design l...
Sep. 2014 -Mar. 2020
VodafoneSenior Manager (L&D) Retail and Customer Operations
Vodafone Group, London UKDesigned and delivered Vodafone's biggest development programme to develop critical skills in Customer Experience Excellence, Coaching and Leadership across 22 countries and completed by over 125,000 employees, franchise and partner teams. Coached many high potential senior leaders to achieve and enjoy more! Introduced fantastic and funky new platforms to deliver social learning, create a coa...
Jun. 2013 -Sep. 2014
VodafoneCustomer Experience, Communication and Training Manager
Driving customer experience excellence across Vodafone's direct sales channels. Leading a large team of Channel Trainers to ensure front line teams have the capability to achieve customer and commercial objectives. Ensuring effective and engaging communication strategy for all front line teams enables them to deliver in line with company objectives. Chair of the Vodafone UK Women's Network - ...