LondonKEY CLIENTS: BROWNSWORD HOTELS, RIVERFORD ORGANIC FARMERS, PROFOUNDLY BROWNSWORD HOTELS
A comprehensive end-to-end rebrand and repositioning of a £120m disparate heritage hotel portfolio with an aging demographic, into a cohesive, intergenerationally relevant lifestyle brand. RIVERFORD ORGANIC
Developing a future customer acquisition strategy to grow Riverford’s share of the UK fruit and Veg ...
ACCOUNT LEAD FOR TESCO, TESCO MOBILE, TESCO BANK, BUPA, BODYSHOP, ALEXION, SANOFI & VISA Key skills & responsibilities include- Managing cross-functional teams to create human centered solutions:
Overseeing cross-functional team of qual & quant researchers, business analysts, programmers, tech teams, graphic designers, prototyping teams turning customer needs into products, services and strat...
Shanghai City, ChinaHEAD OF DIGITAL OPERATIONS CHINA
HEAD OF CULTURE CHANGE CHINA
ACCOUNT LEAD FOR L’OREAL, ESTEE LAUDER, DYSON HEAD OF DIGITAL OPERATIONS
Initially with limited technical knowledge, quickly absorbing technical concepts in order to implement changes, and used lean principles & cohort analysis to iteratively improve our Catalyst platform (250k daily users) for the China market. Troubleshooting com...