Auckland, New ZealandAs a seasoned Product Owner at Spark, I lead the Engage & Retain team, dedicated to ensuring our customers' satisfaction and loyalty. With a focus on reducing churn, my strategic approach involves leveraging data-driven insights and innovative solutions to proactively address customer needs and pain points, ultimately fostering long-term relationships and maximizing retention rates. Experienc...
Smales FarmManaged multi-channel direct-to-customer campaigns, achieving 4-5% higher open and click-through rates. Led onboarding and collaboration with new partners, resulting in a 300% growth in partner sales. Enhanced app and web portal content, increasing member engagement by 3% through lifecycle program updates. Coordinated with stakeholders to ensure campaign alignment with business objectives, ex...
Honey Collective Yoga empowers and supports women as they discover more about their authentic selves. The Honey Collective was born out of a challenging time in my life when my understanding of yoga went from being a form of exercise to an emotional partner who nourished me back to a state of peace and balance. I want to ensure women make time for themselves to find their inner goddess. I wan...