Years of experience: 11

CopywritingCall CenterMarketingSales & BizDevCustomer ServiceAssistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lisa's Career Path
Play ExpertJun. 2024 -
Present
Mastermind ToysPlay Expert
London, Ontario, CanadaManaged shift operations and team performance to keep business running smoothly. Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies. Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
SupervisorNov. 2023 -
Feb. 2024
The NooksSupervisor
CanadaSupervisor of 6 employees Oversaw daily operations Point of Sale
Customer Service RepresentativeMay. 2018 -
Nov. 2023
Bank of MontrealCustomer Service Representative
CanadaMaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Responded to customer requests for products, services, and company information. Collaborated with team members to develop best practices for consistent customer service delivery.

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