Washington D.C. Metro AreaLed the content strategy on a critical redesign of the FEMA.gov homepage in line with new government directives. This project was highlighted as a significant success in a White House report on delivering a digital-first public experience. Managed a large-scale website migration for FEMA.gov, transforming 74,000+ web pages into a structured and navigable system for millions of users, overcomi...
Oct. 2018 - Jun. 2019
Forum OneContent Management Lead at Health Resources & Services Administration
Washington D.C. Metro AreaJoined HRSA for an opportunity to lead my own team (six content, social media and graphic design specialists) at Health and Human Services’ grant-awarding agency. Managed scope, procurement, execution and launch of digital products, including
academic journal libraries, policy campaigns and site migrations. Developed content strategies for multi-platform environments, aligning web initiatives...
Nov. 2016 - Oct. 2018
Agency CHIEFContent Management Lead at the Consumer Financial Protection Bureau
Washington D.C. Metro AreaManaged consumerfinance.gov's web content workflow, ensuring real-time communication
between content owners, internal stakeholders, graphic designers and developers. Worked in conjunction with full-time CFPB employees to produce content that informs consumers by translating complex material into a more readable and engaging form. Flexed into project manager and scrum master roles on the devel...