Years of experience: 23

Customer Success ManagerCustomer ServiceC-level Executive🏐 SportsSMM ManagerEmail Marketing Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Isabel's Career Path
Digital Manager Jun. 2020 -
Feb. 2025
Médicos Sem Fronteiras Brasil / Médecins Sans Frontières Brésil - MSFDigital Manager
Rio de Janeiro, BrasilAs a Digital Manager at Médecins Sans Frontières (MSF), I led the Digital Unit in Brazil, overseeing digital strategy, project management, and team leadership. Key Responsibilities & Achievements: - Digital Strategy & Transformation – Led the creation and development of MSF-Brazil’s Digital Unit, aligning digital initiatives with global fundraising and communication objectives. - Project & Te...
Digital Communication ManagerMar. 2019 -
Jun. 2020
Médicos Sem Fronteiras Brasil / Médecins Sans Frontières Brésil - MSFDigital Communication Manager
Rio de Janeiro e Região, BrasilAs a Digital Communication Manager at Médecins Sans Frontières (MSF), I was responsible for leading the organization’s digital communication strategy, managing cross-functional projects, and optimizing digital platforms to enhance engagement and fundraising efforts. My role focused on leveraging data-driven insights, content strategy, and digital innovation to strengthen MSF’s presence and im...
Digital Customer Care ManagerApr. 2018 -
Mar. 2019
OiDigital Customer Care Manager
Rio de Janeiro e Região, BrasilAs a Digital Customer Care Manager at Oi Telecom, I was responsible for leading the digital transformation of customer service, implementing new technologies, optimizing processes, and enhancing user experience. My role focused on digitalizing support channels, automating interactions, and integrating innovative solutions to improve operational efficiency and customer satisfaction. Key Respon...

Isabel's Posts

  • About myself

    As a seasoned Digital Project Manager with over 22 years of experience, I've mastered digital transformation and agile methodologies. My achievements include leading a seamless digital platform migration at Médecins Sans Frontières, enhancing team efficiency, and optimizing stakeholder engagement.

  • Job Description

    Currently, I'm seeking new opportunities to leverage my extensive expertise in strategic project management and digital transformation. I'm eager to contribute to dynamic organizations that value innovation, collaboration, and impactful digital solutions.

  • How to contact

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