Hodgson Russ LLPNYC Lead Technology Specialist and SharePoint Developer
New York, NYβ Provide technical assistance and support for all issues related to computer systems, software, and hardware in NYC office.
β Install computer peripherals for users
β Making sure all issues are logged within our ticketing system, IQTrack, and providing follow-up to users to ensure that their request, or problem is resolved in a timely manner.
β Setup, breakdown, and troubleshoot computer, ph...
β General IT support for medium sized firm supporting about 300 users between three offices in NY, Newark, and Princeton on a rotating 24/7 basis.
β Supported a Windows 7 and Office 2010 environment.
β Managed users within Active Directory
β Imaging and deploying PCβs when necessary
β Setting up all A/V conferences between our three offices.
β Managing users on our Avaya Phone system.
β Helpe...