Years of experience: 13

AustraliaTutorUX/UI DesignerProduct DesignerGraphic DesigneršŸ¦ Design

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Muzo's Career Path
Senior Product DesignerSep. 2024 -
Dec. 2024
RACVSenior Product Designer
Melbourne, Victoria, AustraliaLed the user experience design for RACV's Cheque Decommissioning project, a strategic initiative to modernise refund processes and enhance customer experience. Key achievements: ā€¢ Designed end-to-end user flows for both authenticated and unauthenticated refund journeys, incorporating security requirements while maintaining seamless user experience ā€¢ Facilitated cross functional workshops with...
Senior Product DesignerApr. 2024 -
Jul. 2024
RACVSenior Product Designer
Melbourne, Victoria, AustraliaPart of a team for UX/UI modernisation initiatives for RACV's Member Online Account portal, focusing on improving digital self service capabilities and user engagement: ā€¢ Spearheaded complete redesign of Documents portal, resulting in 40% increase in customer engagement for insurance document downloads post implementation ā€¢ Created detailed design documentation and component specifications en...
Senior Product DesignerSep. 2022 -
Feb. 2023
WeAreDigital.Senior Product Designer
Melbourne, Victoria, Australiaā€¢ Demonstrated excellent design skills and creativity in delivering high quality digital products. ā€¢ Translated complex business requirements gathered via stakeholder interviews into intuitive and user friendly wireframes and designs. ā€¢ Worked directly on a high budget project, showcasing the ability to handle significant responsibilities and deliver results.

Muzo's Posts

  • 5

    About myself

    With over a decade in SaaS, finance, and e-commerce, I recently contributed for a famous insurance portal, boosting document engagement by 40%. I streamlined design handoffs, ensuring alignment with technical teams, and I pioneered cohesive design patterns for enhanced usability.

  • 5

    Job Description

    Seeking a remote role for the chance to leverage my design expertise for impactful digital experiences.

  • 5

    How to contact

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    How I can help you

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    People I am looking for

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    Experience & Cases

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    How to contact

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