Years of experience: 5

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Fabricio's Career Path
Senior Technical Support EngineerSep. 2022 -
Present
Vivo GamingSenior Technical Support Engineer
Costa RicaI am responsible for designing, building, and maintaining robust API integrations that connect various software systems, ensuring seamless communication and functionality across platforms. I leverage my expertise in online gaming, including thorough game testing, RNGs, slot systems, round reviews, and sportsbook operations, to optimize game performance and player experience. In addition, I am...
Personal Apps Support EngineerNov. 2021 -
Mar. 2023
EX Squared LATAMPersonal Apps Support Engineer
Costa RicaI provide expert support for ChemDraw, specializing in sales, deployment, installation, and error resolution. I manage software licenses and ensure smooth deployment and installation processes while troubleshooting issues. With a strong background in data management, I assist clients in drawing organic molecules, and inorganic compounds, and visualizing chemical reactions. I am proficient in ...
Order Management SpecialistFeb. 2021 -
Nov. 2021
Hewlett Packard EnterpriseOrder Management Specialist
Costa Rica(Seasonal, 10-month position) In the computing area, I oversee and control orders to be closed by finance, providing relevant information each month. This role involves verifying the Sales-to-Operations handover process according to company policies before booking orders, and ensuring all pre-booking reviews and checklists are completed. The position handles order bookings for the USA, Canada...

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