Years of experience: 15

MarketingHelp Desk Support🏐 SportsAthleteComplaint Resolution SpecialistAssistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jefferson's Career Path
Brazil - Market Growth Executive Nov. 2024 -
Mar. 2025
ClickMeetingBrazil - Market Growth Executive
Gdańsk, Pomorskie, Poland• Lead generation (e.g. via LinkedIn, phone, email, social media, other channels) • conducting sales meetings (DEMO) with potential Click customers on the Brazilian market • building a database of customers and sales contacts • co-creating and developing strategies for acquiring potential customers through the development of the outbound channel • work closely with the Enterprise Team to ensu...
SEO - Junior Content Manager Apr. 2024 -
Jun. 2024
JohnnyBrosSEO - Junior Content Manager
Gdańsk, Pomorskie, Poland• Market analysis and keyword research • Publish content on websites and analyse their positions in Google • Plan content development on websites • Proofread and edit texts • Cooperate with copywriters • Active participation in the link-building process
Client Support and Payment Specialist (English and Portuguese)Jan. 2022 -
Mar. 2024
CognizantClient Support and Payment Specialist (English and Portuguese)
Gdańsk, Pomorskie, Poland• Efficiently Process a predefined number of transactions as assigned with the highest level of accuracy as agreed upon by the client • Provide the highest level of customer satisfaction • Strive to understand and resolve issues/queries in the first instant • Maintain the business controls as per the requirement • Articulate/ communicate in a manner which is understood by clients/end users • ...

Jefferson's Posts

  • About myself

    With two years in customer service and experience running my own company in Brazil, I've achieved high satisfaction and positive feedback from major clients at Cognizant, efficiently solving problems and enhancing processes.

  • Job Description

    Currently seeking new opportunities to leverage my extensive customer service skills and entrepreneurial experience in a dynamic and challenging environment.

  • How to contact

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