Years of experience: 17
Call CenterCustomer Support RepresentativeSupport SpecialistITSales RepresentativeSales & BizDev
Trust Score
Exceptionally trusted; proven professional excellence.
Valentin's Career Path
Aug. 2017 -Present
IBMService Delivery Manager
Romania
May. 2014 -Aug. 2017
IBMITIL Problem Manager (BMW Bank Project)
Bucharest, RomaniaAfter more than two years spent as member of the BMW Bank Project within IBM GDC Romania and after I have been awarded an ITIL Certification in Service Management, I gained enough understanding of the processes and flows within the project in order to handle complex problem management tasks. When an incident ticket sent to any of the applications supported by us cannot be solved within the gi...
Jan. 2012 -May. 2014
IBM GDC Romania2nd and 3rd Level IT Support Consultant / Infrastructure Specialist AIX&UNIX (BMW Bank Project)
Bucharest, RomaniaIBM is one of the world leaders in IT Services and Consultancy with the vision of bringing a new level of “smart” to how the world works. The mission of the IBM Global Delivery Center in Bucharest is to provide customers with a seamless and secure solution to their global business needs.The Centre is part of the long-term IBM vision for Global Delivery that includes Remote Delivery from India...