Years of experience: 11

MarketingCRM PlatformsCRM managerCustomer Data ManagementSales & BizDevLife Science & Health Care

Trusted by top professionals

  • JM
    Janet Mason
    Dentist @Janet Mason DDS
    Verified
    I am writing to verify Heather Dorman. During her 2.5 years with me at Janet Mason DDS, Heather increased production and collections, and also led and guided the dental team to achieve optimum day-to-...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Heather's Career Path
Revenue Cycle AdministratorOct. 2022 -
Jan. 2025
Prime Dental Partners Revenue Cycle Administrator
United States• Promoted from Practice Manager to Revenue Cycle Manager for 3 clinics utilizing 3 different PMS • Increased collections by 20% by optimizing claims processing and provider credentialing. • Reduced denied claims by 15% by analyzing insurance trends and improving coding accuracy. • Led audits that recovered $60K+ in unpaid patient balances, improving revenue integrity. • Trained and coached 8...
Practice ManagerMar. 2020 -
Sep. 2022
Flower Mound Dental: Dr. William E. Wyatt, Jr.Practice Manager
• Successfully revitalized a failing practice during the height of the pandemic in 2020, bringing it up to compliance standards. • Recruited to Flower Mound Dental: after working for William E Wyatt previously from 2004-2007.
Business AssociateJul. 2015 -
Oct. 2018
Wells FargoBusiness Associate
Kenai Peninsula, Alaska• Managed $2M+ in business banking portfolios, improving client retention and engagement • Received Customer Service award in 2017 for crisis management

Heather's Posts

  • About myself

    With over 20 years in operations, I excel in insurance verification and claim submission optimization. At Prime Dental Partners, I boosted collections by 20% and reduced denials by 15%. My strategic auditing reclaimed over $60,000 in unsettled charges.

  • Job Description

    Seeking roles like Credentialing Manager, Revenue Cycle Manager, or Claims and Billing Manager to leverage my extensive experience in optimizing financial operations and ensuring compliance within healthcare environments.

  • How to contact

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