Years of experience: 11

MarketingCRM PlatformsCRM managerCustomer Data ManagementSales & BizDevLife Science & Health Care

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Heather's Career Path
Revenue Cycle AdministratorOct. 2022 -
Jan. 2025
Prime Dental Partners Revenue Cycle Administrator
United States• Promoted from Practice Manager to Revenue Cycle Manager for 3 clinics utilizing 3 different PMS • Increased collections by 20% by optimizing claims processing and provider credentialing. • Reduced denied claims by 15% by analyzing insurance trends and improving coding accuracy. • Led audits that recovered $60K+ in unpaid patient balances, improving revenue integrity. • Trained and coached 8...
Practice ManagerMar. 2020 -
Sep. 2022
• Successfully revitalized a failing practice during the height of the pandemic in 2020, bringing it up to compliance standards. • Recruited to Flower Mound Dental: after working for William E Wyatt previously from 2004-2007.
Business AssociateJul. 2015 -
Oct. 2018
Wells FargoBusiness Associate
Kenai Peninsula, Alaska• Managed $2M+ in business banking portfolios, improving client retention and engagement • Received Customer Service award in 2017 for crisis management

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