Years of experience: 12

Graphic Designer🐦 DesignCustomer ServiceHelp Desk SupportAssistantAdministrative Assistant

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Esther's Career Path
Customer Service AssociateMar. 2024 -
Present
RYDER INTEGRATED LOGISTICSCustomer Service Associate
London, Ontario, Canada• Managing truck driver’s schedules and routes. • Scheduling freight to be picked up and delivered within the timeframe. • Completing Custom paperwork related to shipment on FAST, Border connect, Optima etc. • Handling customers complaints and inquiries. • Negotiating rates and delivery timelines. • Documenting all calls, deliveries, routes and time for pickups and deliveries. • Tracking driv...
Supply Chain and Logistics InternJan. 2024 -
Mar. 2024
Ryder System, Inc.Supply Chain and Logistics Intern
London, Ontario, Canada*Dispatching using computer programs including fleet GPS monitoring, electronic logbooks, and fleet management software. *Planning and dispatching of daily job requirements. *Develop and maintain strong relationships with suppliers, carriers, and third-party logistics providers. Utilize systems such as LMS, Matrix and Geotab to track shipments, manage inventory, and generate reports.
Customer sales representative/MarketingDec. 2017 -
Apr. 2019
Polaris Bank Ltd.Customer sales representative/Marketing
NigeriaResolve customer service issue, opening new accounts, helping the branch meet sales objectives and contributing to the success of the bank. Explain and sell bank products and services to clients, prospects etc. Grew existing customer account by 50% through exceptional customer service and effective sales techniques. Introducing and setting up mobile banking application to our client.