Years of experience: 21

TechnologyData Entry SpecialistData Entry AssociateData EntryDatabase CoordinatorConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Heather's Career Path
Information ArchitectNov. 2024 -
Present
DSV - Global Transport and LogisticsInformation Architect
• Contriubute to critical data consolidation project to streamline operations and improve decision-making. • Designing and implementing robust data models and integration strategies. • Enhancing data quality and accessibility through effective data governance.
Sr. Client Operations ManagerFeb. 2024 -
Sep. 2024
KompliantSr. Client Operations Manager
In my role as Sr. Client Operations Manager at Kompliant, I focused on enhancing client satisfaction by streamlining communication workflows and collaborating with cross-functional teams to improve process efficiency. I successfully managed over 10 operational projects to ensure their successful delivery.
Sr. Program ManagerMay. 2022 -
Mar. 2024
KompliantSr. Program Manager
United StatesIn my role as Sr. Program Manager at Kompliant, I successfully led a team of 25 professionals across 4 international locations to improve customer satisfaction scores by 20% through streamlined support processes. By implementing personalized service plans and automating key processes, we achieved an increase in client retention. Additionally, I reduced process cycle time by 40% through proces...

Heather's Posts

  • How I can help you

    Solve challenges with strategic delivery and innovation: - Boost productivity by spotting opportunities - Ensure full project transparency - Provide secure roadmaps and manage resources efficiently

  • People I am looking for

    Seeking IT clients who value: - Innovative solutions - Strategic project delivery - Transparent management - Enhanced productivity

  • Experience & Cases

    Key achievements: - Led $12M fintech startup - Reduced delivery timelines by 25% - Increased client satisfaction by 30% Previous clients: Digitz, Kompliant, Corsource

  • How to contact

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  • How I can help you

    • Lead projects to successful completion • Embrace challenges without fear • Drive teams to exceed expectations • Transform obstacles into opportunities

  • People I am looking for

    • Seeking FinTech or IT partnerships • Open to diverse tech roles • Collaborative and innovative teams • Ambitious and growth-oriented environments

  • Experience & Cases

    • Launched compliance startup with 95% accuracy • Consulted for Kompliant • Advised Digitz on strategy • Delivered high-quality results consistently

  • How to contact

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  • How I can help you

    • Manage projects from conception to delivery • Build personal relationships • Excel in organizational skills • Proven delivery history

  • People I am looking for

    • Tech or development shops • Start-up companies • Innovative environments

  • Experience & Cases

    • Launched a financial UC on API platform • Built strong customer relationships • Worked with: Digitzs, Kompliant, DSV

  • How to contact

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