Years of experience: 6
Customer ServiceHelp Desk SupportClient Relations SpecialistChat SupportLive ChatCustomer Care Specialist
Trust Score
Trustworthy; active professional engagement.
George's Career Path
Jan. 2024 -Present
D.G.K. Shop Retailer onlineOnline Shop administrator
Romania, Bucharest- Assuring goods for stocks accordingly to market trends.
- Provide a good working relationship upon statistics and prices
- Advising customers on various enquiries about orders and products
- Assuring good work flows in managing goods for shipments.
Apr. 2022 -Nov. 2024
Garrett - Advancing Motiondata entry specialist
Romania, Bucharest- Implementing invoicing procedures.
- Tracking, reviewing, and approving.
- Defining invoicing data types and maintaining databases.
- Investigating slow approvals.
- Uploading, archiving, and processing invoice data in SAP.
- Verifying tax information.
- Assisting with past due or denied invoices
- Assuring good workflow between different departments in regards of invoice processing.
Feb. 2021 -Feb. 2023
CGS RomaniaCall Center Technical Support Department Agent
Romania, BucharestPermanent job as a technical support agent for CGS Romania.
- Have direct contact with the customers (phone) and work with support departments to troubleshoot network or device issues raised by customers.
- Connect via Citrix and apply solutions to customer devices e.g mobile phone upgrades, block/unblock SIMs, data transfer, service upgrades, new device set ups, optimised coverage by US regi...